Frequently Asked Questions
How can I use Jumplead to grow my business?
You can use Jumplead to identify previously hidden leads and understand their requirements.
You can chat with your website visitors and answer their needs directly.
Jumplead's lead management tools will allow you to close more deals by managing leads effectively.
You can also identify new and changing requirements of existing customers, to make the most your existing customer relationships.
You can create email lead nurturing campaigns to keep your leads active.
You can also set automations and alerts to notify you when leads are particularly engaged, or activate marketing campaigns.
Does Jumplead use cookies?
Yes it does, which means that you'll need to take account of any cookie control features required by your region.
The marketing automation features such as lead scoring, lifecycle analytics and lead nurturing campaigns, just aren't possible without this level of personalisation.
Do you identify individuals?
As well as identifying organisations, we include the information that each individual has chosen to share with you through conversion forms within your website.
How long does it take to start using Jumplead?
Sign up to Jumplead, embed your Jumplead Tracking Code, watch your traffic in real-time. Setup can take less than 60 seconds. If you need any help setting up Jumplead, get in touch - we're happy to help.
Is it easy to set up Jumplead?
If you've used another analytics service on your website before, then you'll probably be familiar with the setup process of Jumplead. When you sign up, we give you a small snippet of code (Jumplead Tracking Code) which you'll need to embed into your website's HTML, just before the closing "</body>" tag.
How can I find my Tracking Code?
When you first sign in to Jumplead your tracking code is displayed along with a reminder to add it to your web site. Highlight your Code, copy it, and then you can paste it into your site’s HTML, just before the closing "</body>" tag.
Can I share Jumplead with my team?
Of course! One of the benefits of Jumplead is that you can share the service with as many people as you like. Simply add the users within the administrator account pages.
They will then receive an account creation email and be able to manage their own details as well as access and manage the leads that Jumplead identifies.
Can I use Jumplead on multiple websites?
Yes you can. You can easily add and manage multiple accounts, we then combine the pricing plans for each account you run as part of your standard billing.
Can I resell Jumplead?
Yes you can. Our sub-accounts feature allows you to manage websites for your clients. You can then bill them seperately including your value added services.
I'm having problems signing in to LinkedIn using Internet Explorer 8 or 9.
Please make sure that "Compatibity Mode" is turned off as this can cause issues with the process. Please see this Microsoft article for further help.
Where can I get help?
If I need help when using Jumplead, who can I ask for help?
We'd love to help you out. Contact us at any time, and we'll aim to get back to you within 24 hours.
You can also give us a call (UK): +44 (0) 845 123 3755
